Update on Local Mobility UK (Formerly Luggie Scooters & Luggie UK)

If you have been trying to contact the team at Local Mobility UK, or searching for the websites 'Luggie Scooters' or 'Luggie UK', you have likely discovered that the company is no longer operating. As an approved Freerider Luggie dealer, we have received many enquiries from concerned owners and want to provide a clear update.

This post will explain the situation and reassure the entire Luggie community that full support for your cherished scooter is readily available from us here at MLV Mobility.

The Luggie is manufactured by Freerider

So, What Happened to Local Mobility UK?

The company Local Mobility UK Ltd, which for many years operated across the country using the popular trading names 'Luggie Scooters' and 'Luggie UK', officially went into liquidation earlier this year (July 2025) and has now ceased all trading. As the long-standing exclusive supplier, we understand their closure will be concerning for their former customers.

It is crucial to understand that this development affects a UK dealer, not the Freerider Luggie brand itself. The Freerider brand is a global success, and they continue to innovate and manufacture the fantastic folding scooters you know and love. The product is secure, and the brand is stronger than ever.

I'm an Existing Luggie Owner – What Does This Mean for Me?

This is the most important question, and we have good news. Your scooter is not obsolete, and you are not without support. Here’s a breakdown of what you need to know:

Is my Luggie warranty still valid?

Yes. Your manufacturer's warranty is with the manufacturer, Freerider, not the dealer you bought it from. As an officially approved Freerider dealer, MLV Mobility is fully authorised to handle all manufacturer warranty claims, ensuring your investment remains protected. Sales documentation will be required.

Where can I get my Luggie serviced or repaired?

Right here, or at your home. Our workshop and maintenance vans are fully equipped to support all Luggie owners, regardless of where you originally purchased your scooter. Our technicians are trained on all Luggie models and use only genuine Freerider parts to ensure your scooter performs exactly as it should. Whether you need an annual service, a battery check, or a specific repair, we are here to help.

Need a Service or Repair

Work can be carried out in our on-site workshop or at your home.

Can I still buy official parts and accessories?

Absolutely. We stock a comprehensive range of official Luggie accessories and replacement parts, from batteries and chargers to armrests and travel bags. Give us a call if you need some help on 01909 476500.

MLV Mobility: Your New Approved UK Luggie Partner

With the closure of Local Mobility UK, Freerider has ensured that UK customers continue to receive the best possible support through its trusted network of approved dealers. We are proud to be one of those key partners.

At MLV Mobility, we are committed to providing the entire Luggie community—both new and existing owners—with a reliable, friendly, and expert service.

When you come to us, you get:

The Full, New Luggie Range: We stock the complete collection, from the classic Luggie Standard to the more heavy-duty Luggie Super range.

Expert Servicing & Repairs: Our dedicated workshop is your new home for technical support.

Friendly, Unbiased Advice: We are passionate about finding the right mobility solution for every individual.

A Commitment to the Luggie Community: We understand the loyalty and love for these scooters and are dedicated to supporting it for years to come.

How We Can Help You Today?

The key takeaway is this: you are fully supported.

Looking to buy a new Luggie? Explore our Luggie scooter range here.

Need a service or repair for your existing scooter?  Request a call out here.

Just have a question? 

Our friendly UK team is ready to help. Contact us today.

While the closure of a long-standing dealer can be unsettling, we want to reassure the Luggie community that you are in safe hands. MLV Mobility is committed to providing the exceptional service and support that you and your scooter deserve, today and into the future.